FAQ

Do I have to book my ticket in advance?

You should always purchase your ticket in advance. This can be done up to one day before the trip or until the boat trip is full.

Is there a discount for people with disabilities?

We are happy to let you enjoy the tour and offer adapted facilities but cannot grant a discount.

Is there a discount for groups?

Groups (from 25 participants) that book a full day trip from the sailing program enjoy a 10% discount

Is there a discount for the elderly?

We are happy to let you enjoy the tour and offer adapted facilities but cannot grant a discount.

Can l bring my bike with me?

On some boat trips it is possible to take your bike on board. This is always mentioned in the description of the boat trip. You will also find the ticket price for your bike mentioned there.

Can l bring my dog along?

Small dogs that can sit under the seat and do not disturb other passengers are allowed on board.

What are the cancellation conditions?

In case of insufficient registrations, Rivertours has the right to cancel an announced tour. Registered passengers will be informed in advance. In this case, they have the choice between a refund or an alternative trip. No other compensation or indemnity will be due.

In the event of cancellation by the customer (for whatever reason) there will be no refund of tickets.

Are there toilets on board?

Yes, all our ships are equipped with sanitary facilities.

Can l smoke during the navigation?

Smoking is allowed outside on the boat.

Our ships

Our ships can welcome 20 to 350 guests for a celebration, teambuilding, excursion, seminar...
Within the framework of the Corona measures, we limit the capacity of the ship to less than half, in order to respect 'social distancing'. On board we also provide hand sanitizer and information posters with clear safety instructions. Each ship has its own atmosphere, setting and arrangement and is equipped with bar, audio and multimedia devices. Sailing can be done from different embarkation points, with or without catering.

Verdi

Verdi

Mozart

Mozart

Vivaldi

Vivaldi

Katima

Katima

Ark

Ark